Welcome to Student Support at York Technical College! The Institute for Teaching Excellence provides multiple resources, tutorials, guides, and videos to ensure students have ready access to technology needs related to their D2L courses.
Need assistance with Outlook email? Microsoft Word or PowerPoint? Or maybe you've got another tech-related concern you want to address. The Institute for Teaching Excellence is here to provide you with tools and guidance to navigate D2L, or your York Tech-provided Office 365 account.
We get it – tech issues can be frustrating. The truth is, finding your way around a new program can be tricky no matter how tech-savvy you are. But before you get any further, we encourage you to visit the Online Student Resources LibGuide. This website is designed to provide you with immediate access to resources for the D2L classroom, academic integrity, the library, course materials, Kaltura, and more. To find these resources, head to the toolbar at the top of your screen and click on the D2L help button.
Need assistance with navigating or troubleshooting an issue with one of your York Tech-provided accounts? Fortunately, the D2L online classroom LibGuide page contains almost everything you need to know about using the D2L online classroom space. If you need help getting started, the D2L Quick Start Guide will show you the way.
If you're experiencing issues with your email, Word, PowerPoint, or OneDrive, we encourage you to take advantage of our Office365 written and video guides for help.
York Technical College offers a variety of online classroom resources designed to help you stay on track, both inside and outside of the classroom. Find everything you need to know about our online services below.
Academic Coaching & Tutoring provides group and 1:1 tutoring sessions for both online and in-person students. Visit Academic Coaching & Tutoring to schedule an appointment and get the help you need to be successful in the classroom.
York Technical College is happy to provide virtual and online services for all students. For assistance in areas such as academic advising, academic division offices, Counseling, Accessibility, and Support Services, enrollment services, academic coaching & tutoring, or academic records, please reach out using the contact information below.
Can't find what you're looking for? We invite you to visit the Help Desk webpage, or reach out to us with questions related to password resets, login issues, and software installation including Respondus Monitor using the contact information below.
Phone Number: (803) 981-7111
Email: YTCwebsupport@yorktech.edu.
Visit the Helpdesk Webpage for Technical Support
Please note: the Helpdesk follows the College operating schedule. When the College is closed for Holidays or inclement weather, the Helpdesk will also be closed.